The advantage of registering to complete the nodietdietway on-line is that you will receive support from our team of motivational coaches. All our coaches are qualified and experienced counsellors so they will be used to helping people overcome barriers to success. The coaches can be contacted either on-line, via email or by telephone. You will be provided with the email address and telephone number after you have registered for the nodietdietway programme.
Why do you need a 'Coach'?
The coaching support service is designed to keep you going throughout the programme. If you get stuck at any time don’t give up; just get some help from the support service. Some of you may find that you'll breeze through the initial part of the programme and don’t need any support. That’s great! But as you get further into the programme making some of the behavioural changes may become more difficult and you may then benefit from some support. You can ask for help with anything that you see as an obstacle to completing a task, regardless of whether it is a practical, financial or emotional obstacle. For example, you might find that you need help generating some new ideas for different behaviours, or you might need help in understanding how you can behave in the opposite way to the way you would usually behave. Maybe you’re concerned about how other people are reacting to the changes you have made to your behaviour and you need some support prior to taking the next step.
We're here to help
With the help of our experienced coaching support service we aim to guide you through the programme successfully. Please note, the coaching support team are there to help you through the programme and achieve permanent weight loss and a happier, healthier future. Although they will do their best to help on any issue they are not able to act in the capacity of general counsellors. If you would like further support and access to general counselling or other resorces they will be able to provide you with further information.
NDD Coaching Team Availability
The NDD coaching team are available for you to contact by telephone or online from Monday to Friday between the hours of 9am and 10pm. Any questions/queries that are sent to the coaching team via the online messaging service will be answered within a 24 hour period if they are sent during the above stated hours. Any messages sent via the online messaging service after 10pm on a Friday night will be answered by 10pm Monday evening.
What Can I Ask?
The coaching team can assist you with any query that relates to the nodietdietway programme. It might be that you need clarification as to what the Step is actually asking you to do in which case our coaching team will be happy to help you with this. If you are struggling to get motivated then our coaching team will be able to get you on track with a spring in your step.
What Can't I Ask About?
Technical: If you have technical queries relating to the website in general (e.g., accessing information, errors on the screen, etc) please email these queries / comments to support@nodietdietway.com . The NDD coaching team will be unable to assist you with these technical queries.
Personal: If you have personal issues or emotional problems our coaching team will be unable to answer questions specifically related to these problems. However, if you would like further information on how to contact support groups or counselling for specific issues our coaches can direct you to the appropriate professional / registered bodies (e.g., for bereavement, financial and emotional difficulties).